New Hôtel Gare Du Nord

Again the staff were fantastic and always happy to help. I was impressed with their patience and ability to speak multiple languages. This should be an extra credit on their resumes. They were so friendly obliging and happy to engage in a little conversation too, and they didn't laugh at me for trying to speak French, which showed some amazing resolve, as my French is comical. They were fantastic. Please if you have the funds, give them a bonus. People with that much warmth and kindness should be rewarded. Thank you so much. I will definitely return when I am next in Paris.

This location is my home from home twice a year re the 9th & 10th Aron so I just need a base to stay and know what to expect regarding the Hotels at 2* - I do try to spread my hotel stays around the area and have done several returns to one but if I do a return it would now be to this hotel - through no fault of the hotel (external factors) I had to change my room and I must say the Hotel Director was such an absolute pleasure to deal with regarding this issue, in conversation thereafter and on my last day when he helped me with my luggage - everyone I met on Reception was welcoming and I had a really interesting conversation with a chap from Reception which updated my knowledge on top of local friends updating me. I felt very safe and well looked after at this hotel and the two chaps I met via Housekeeping were lovely too. More so on my December visits I tend go back and forth to the room if I am not out for day so I am not demanding when it comes to a full daily service of the room as I keep it clean and make my bed - as long as the bedding is clean, I've got fresh towels and the bathroom is clean I am happy. I am middle-aged and travel/hotel experienced enough to confidently state that if perhaps you are travelling on your own (young or old) for the first time or as a couple and need a Hotel 'base' as opposed to a Hotel 'stay' then this Hotel would be a good choice re staff, helpfulness, feeling safe and welcomed.

The location was excellent, directly across the street from Gare Du Nord train station. The rooms were clean and cleaned each day. I don't know if that was usual practice, and this following comment does not relate to the property, however there were reports of bed bugs in Paris during our stay, which may have prompted additional cleaning, although none were in our hotel.

The staff was helpful, Ben spoke English, and we were pleased with the hotel, the room and the breakfast in the quaint basement area. Everything above was updated and clean. There were cafes nearby for food and an Aldi store a couple of blocks away.

great location for the trains and attractions, clean, beds comfy, staff friendly, the rooms were big, the bathroom was decent.